Last Updated: February 23, 2017 Effective: March 23, 2017
Our overarching mission is to build trusted connections online. Respect for people’s privacy and the protection of their data is a crucial pillar of trust building. This policy represents our commitment to your privacy and the respectful use of your data. That’s why it’s important to us that you understand how we collect, use and - in limited cases - share your personal data. While we’ve tried to make this policy easy to follow and read, we understand that you may still have questions. If you do, you can contact us at firstname.lastname@example.org. We’re here to help.
We offer a wide range of Services to employers, businesses, and individuals, including background check and identity verification services. For example, we provide:
Depending on the Service you use, we may collect different information about you, and additional privacy terms, notices, and/or disclosures may apply to your use of the Services. This policy does not cover data collected by or through third-party websites or services.
In order to provide the Services, we collect personal information directly from our users, from our customers as part of providing our Services, from visitors to our Services, and from public records.Back to top
We collect information about users who create accounts with us:
We may need to collect personal information from you in order to provide Services to our business customers. For example, if you are the subject of a background check, or if a business customer requests that you verify your identity with us, we may collect some identifying information about you to make sure we're providing the right Services to you.
If you authorize us to create a background report about you, we'll collect public records and other information from reliable third-party sources to assemble the report. We may also verify information you provide us against authoritative government databases or information providers. If you are a business customer, we may also use reputable data providers like Salesforce, HubSpot, and LinkedIn to supplement the information you provide to us.Back to top
Inflection Risk Solutions makes use of tools such as cookies to collect various types of information about your activity and computer while you use the website of a Service. This information is only used to deliver and market the Services.
Your information is used to provide and improve the Services. That includes operating the website, remembering your preferences, conducting in-house research and development, preventing fraud or abuse, marketing products or services offered by us, our parent company, or by selected partners to you, and to communicate with you about your use of the Services and address your concerns.
In limited circumstances, we share the information we collect from you.
Personal information and preferences can change. We understand that. That’s why we make it possible for you to update certain types of personal information we have about you.
You may use your account to access, correct, or change any personal information that is associated with your account. You may also email our Privacy Team at email@example.com. if you have provided personal information to us but do not have an account, or if you wish to delete your account entirely. We will do our best to respond to your request within a reasonable timeframe.
We may send you information about our products, notices regarding your account, and other messages related to Inflection services, including marketing emails. You can unsubscribe by clicking on the unsubscribe link in those emails, emailing firstname.lastname@example.org with the email address you wish to unsubscribe, or calling 1-888-797-0104. Please note that you may still receive account and billing notices from us, if applicable.
We follow industry-standard best practices to keep your data safe and secure. Inflection does not collect information from children under the age of 13, and does not share your information with third parties for their own marketing purposes. We also abide by Privacy Shield principles for transferring data to and from the EU.
Inflection retains all of the information we collect or that you submit for purposes including fraud prevention, legal compliance, and to resolve disputes or enforce our agreements.
Your information is stored on secure servers in the United States. While we use acceptable industry-standard practices to protect your information, we cannot and do not guarantee that your information will be absolutely secure. Here are a few other steps we take to protect your information:
When you browse our website, we may use trusted third-party tools to analyze website usage, monitor performance, and prevent fraud. This website does not currently respond to browser settings such as Do Not Track. Third parties, such as our fraud prevention tools, may also collect personally identifiable information from you.
We do not transfer personal information to third parties outside of the United States or its territories during the preparation or processing of consumer reports, except to the extent that queries for public records are submitted to non-US government agencies and data providers.
We do not share your personal information with third parties for direct marketing purposes without your permission.
Our Services are not directed to individuals under the age of 18 and we do not knowingly collect personal information from children under the age of 13. If we discover that we have collected personal information on a child under the age of 13 via the Services, we will promptly remove it from our systems.
The TRUSTe program covers only information that is collected through this Web site, www.identity.com. In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe Seal.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe here.
Inflection has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Under certain limited conditions, individuals may invoke binding arbitration before the Privacy Shield Panel, to be created by the U.S. Department of Commerce and the European Commission.
Inflection has further committed to refer unresolved privacy complaints under the US-Swiss Safe Harbor to an independent dispute resolution mechanism operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/bbb-eu-safe-harbor-dispute-resolution/ for more information and to file a complaint.
Your information is only used to provide the Services for you and others, which includes operating the website, remembering your preferences, conducting in-house research, preventing fraud or abuse, marketing products or services offered by us or by selected partners to you, and to communicate with you and address your concerns.
|Data That Inflection May Collect from You||Why Inflection Collects This Data||The Third Parties Inflection May Share Your Data With and Why|
Date of Birth
|To create your account on our website||Our service providers, but only to the extent necessary to provide services to you|
|Government-issued photo identification (e.g., a passport)||To verify your identity||Our identification verification service providers to prove you are who you say you are|
|Log Data (including your IP address, the type of browser you use, your device ID, and operating system)||To better understand how visitors use our website so that we can make improvements||Analytics Companies (such as Google Analytics and Mixpanel) for analytics purposes|
|Advertising Information||To help us decide how to buy ads elsewhere on the web||Advertising companies, to enhance advertising by Inflection (such as Google AdWords and DoubleClick)|
|Technical and Analytical Information||To learn about how people discover, use, and interact with our website||Analytics Companies (such as Google Analytics and Mixpanel) for analytics purposes|
We may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, Inflection is potentially liable.
Inflection is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
You have the right to access your data. To access your data, please contact us at the information below, we will provide you with instructions on how you can go about doing so.
If you seek to access, or to correct, amend, or delete inaccurate data, please direct your query to Matt Muller using the contact information below. If you request for us to remove your data, we will respond to you within a reasonable timeframe.
Privacy Shield Point of Contact
Matt Muller, Director of Trust and Identity
Inflection Risk Solutions, LLC Attn: Privacy Team P.O. Box 391403 Omaha, NE 68139
Inflection Risk Solutions maintains offices at:
555 Twin Dolphin Drive, Suite 200 Redwood City, CA 94065