Identity.com puts you in control of your digital footprint. You’ve worked hard to create a trustworthy reputation. We help you to build, manage, verify and share a free trusted iD Card, bringing that reputation everywhere you go.
Identity.com comes to you from the minds at Inflection, a tech start-up in Silicon Valley. Inflection's mission is to help organize people information in more friendly and useful ways. Among its most successful current and former products are PeopleSmart.com, a public records search engine, and Archives.com, a leading family history site recently purchased by Ancestry.com.
Taking control of your online identity with an identity.com iD Card is free!
Identity.com does not store the usernames or passwords you use for the networks and services you associate with your account. Each service provides us with a secure token that lets us access your information with your permission. You can deactivate a service at any time. Click on Social Profiles to manage your associated services on identity.com. Please note that by removing any service you will no longer have that service available on your iD Card.
Identity.com takes privacy and security very seriously. We use SSL encryption to protect your data as you browse our website, and work with independent security experts to regularly test our security measures as well.
We have zero tolerance for counterfeit iD Cards on identity.com. If someone has created an account about you without your permission, please feel free to flag the iD Card directly or let us know through our contact form. Please be sure to include counterfeit link, e.g., www.identity.com/USERNAME. We will investigate and take appropriate action.
Account verification helps you stay confident that you're connecting with real people, both online and offline. By verifying your real-world identity (through your photo ID or by answering security questions that only you know) and your online identity (through your email address, phone number, and social profiles), you can confidently share your Verified iD Card and build trust with others online.
Verification not only helps us make sure that we're contacting the right person, it also helps prevent other people from claiming your identity.
Verification not only helps us make sure that we're contacting the right person, it also helps prevent other people from claiming your identity. By verifying your phone number, you can control whether or not other people can use it to get in touch with you through iD.
Verification not only helps us make sure that we're contacting the right person, it also helps prevent other people from claiming your identity. Before making changes to your personal information, we ask to verify your photo ID so that we know nobody is trying to impersonate you.
Providing a copy of your government-issued photo ID is the easiest way to verify that you are who you say you are. Our verification partners help prevent identity fraud.
Just let us know and we’ll be happy to help you out with the verification process.
The password you choose could be what stands between keeping your information safe or leaking it out. A strong password helps to protect from malicious people trying to hack or guess your passwords with the goal to gain access to your information.
If you suspect that your account has been compromised, you should immediately email email@example.com for assistance.
Please report inappropriate messages to firstname.lastname@example.org for investigation.
In the meantime, you can also change your Contact Preferences to one of the following options:
Once you remove a service, identity.com will no longer have access to your data from that service. The service will be removed from your iD Card
It's easy to reactivate a social profile! Go to Social Profiles to add and manage your social profiles.
Once you've created an iD Card, you can choose from three levels of visibility:
To change this setting, go to Preferences under the My iD tab.
You can customize your URL from your iD Card page once you have your Verified iD badge. You can only change your iD Card URL twice, so make sure it's something you want!
Identity.com does not currently offer a way for you to block specific individuals from viewing your iD Card. To control how often others can contact you, go to Preferences under My iD tab and select from the following options:
In your Preferences, you can also update your iD Card visibility by choosing who gets to view your iD Card. Once you make your selections, your preferences will be immediately updated:
You can promote your unique iD Card URL in a number of ways:
Your Verified iD card establishes trust online. For safety and authenticity, we require that you use your real name. You may be having trouble changing your name if your name doesn't follow our name policy, or you changed your name in the last 90 days. People change their names infrequently in the real world, so iD limits how often you can change your iD Card name. Please feel free to contact us if you have any questions.
While you can change your Display Name to anything you want, the name you choose should be one that you commonly go by in real life. Currently, we require that it matches some components of your legal name. If you commonly go by the name you provided, and it does not match, please contact our Privacy Team at: email@example.com for review.
Think of your iD Card as your digital business card: you can share it with others anywhere you go online, use it to tell people more about yourself and establish a verified online presence, as well as allow others to get in touch with you. Your iD Card can be shared with anyone using your custom iD Card link (identity.com/YOURNAME).
To view or update your iD Card settings, go to your iD Card
Your Identity.com account is yours to keep - if you don't want to use it anymore, we'll still make sure that no one else can claim your online identity. You control whether other people can see your iD Card. Please note that once you remove a service from your account, identity.com will no longer have access to your data from that service.
To change how others view your iD Card, go to Preferences under the My iD tab. When you select “No one”', only you will be able to view your iD Card and all the information it contains. Your name will not appear in search results. You will still be able to sign in to your identity.com account and view your own iD Card, and you can change your settings at any time.
You can change your email or password by going to Account Settings.
To update your email address:
To update your password:
If you can't remember your password, please enter your email address on the password reset page. Be sure to enter the email address you used when creating your account and click 'Send it!'. We'll send you an email with a link to reset your password.
If you're still having trouble with your login, please contact our customer support department and we'll get to the bottom of it.
Two-factor authentication adds another layer of protection to your iD account. Enter your email address and password, then use your phone to complete your sign in. Use two-factor authentication with SMS or the Authy mobile app.
To manage your settings, go to My Account Settings > Two-Factor Authentication.
To enable two-factor authentication with SMS:
To enable two-factor authentication with Authy:
SMS Two-Factor Authentication requires a mobile phone with texting capabilities. Authy Two-Factor Authentication requires a smartphone and allows you to access two-factor authentication when you’re out of your mobile provider’s service range.
SMS Two-Factor Authentication requires you to enter your email address and password to sign in as usual. We then send an authentication code to your mobile phone. Enter the authentication code on iD to verify and sign in.
With Authy Two-Factor Authentication, enter your email address and password to start signing into iD. Authy will display a six-digit code to enter on iD to sign in.
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